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ATM Services

Service you can trust…where it counts.

When it comes to your Automated Teller Machines (ATMs), there's really only one thing that matters. Up-time. Customers have little patience for service issues, and with over 405,000 ATMs in service across the nation, they can just as easily use another ATM machine and give your competitor the transaction fee.

That's why so many operators outsource ATM maintenance and ATM cash replenishment to Brink's. Brink's keeps your ATM machines up and running with services that reduce risk and maximize transaction volume. Plus, Brink's industry-leading web-based information reporting tools can help you recycle cash and eliminate cross-shipping penalties, saving you unnecessary costs.

Brink's ATM service includes:

  • ATM Cash Replenishment: Brink's is the name you can trust for both scheduled and emergency cash replenishment. Brink's service includes ATM machine balancing and consolidated electronic reporting for fast, accurate settlement and reconciliation.
  • ATM maintenance and ATM repair: Brink’s works with leading providers to deliver first-line maintenance (FLM) and ATM repair services that increase up-time by efficiently managing paper supplies, currency jams, cash receipts and more.
  • Deposit Pick Up and Cash Processing: Brink's retrieves ATM machine deposits and transports them safely to our state-of-the-art facilities where they're processed quickly and accurately by trained tellers. Our integrated check and cash processing capabilities speed the conversion of deposits into collected funds and generate operational efficiencies that lower the cost of deposit processing.
  • Consolidated Reporting: Brink's ATM Management System delivers consolidated reports in electronic format for simplified reconciliation and access to critical information when you need it.

Brink's services for Automated Teller Machines deliver the powerful benefits you'd expect from the industry's leading cash logistics provider:

  • Nationwide ATM service: Brink's has over 250 locations and over 2,300 armored cars in the U.S., providing secure service wherever you have an ATM machine.
  • Central Point of Contact: At Brink's, you'll have just one number to call and a clear line of communication for all service questions and issues, regardless of ATM location.
  • Performance and Responsiveness: Through our ATM Management System, we proactively identify and resolve potential discrepancies, and monitor schedule compliance and settlement activities to provide the highest quality service available.
  • Tailored Services: From ATM maintenance and ATM repair to ATM cash processing, you can put the strength and experience of Brink's to work for you with customized solutions designed to lower costs, reduce errors and control risk.
  • Advanced Technology: Brink's investment in state-of-the-art systems and equipment reduces ATM cash and deposit processing costs, facilitates settlement and increases the quality of fitness sorting.
  • Customer-Focused Processes: Brink's processes are designed around real-world ATM operations, and standardized across locations to ensure consistently high service quality, enhanced communication and heightened responsiveness.

Brink’s ATM Management System

Brink’s proprietary ATM Management System ensures high-quality, reliable service with capabilities such as:

  • Importing of settlement data directly into your systems, saving you the time-consuming task of reformatting data and manual entry.
  • Documentation of performance levels to compare with customer service level agreements and statistics.
  • Electronic monitoring and scheduled replenishment.
  • Elimination of manual entry errors.
  • Confirmation of schedules and schedule agreements.
  • Proactive identification and resolution of service issues.
  • Evaluation of service levels at the local, regional and national levels.
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